A freelance writer who has been writing about digital cameras and the technology behind them since digital cameras first appeared.
Because digital cameras have intuitive menu structures and large LCD screens, they can communicate with the user. When the camera has a problem, it often gives an error message. Unfortunately, most of those error messages are as clear as looking through the viewfinder when you forgot to remove the lens cap. These tips can help you deal with camera lens error messages and troubleshoot your camera lens.
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Common error messages
An F error message, where the F is followed by two letters, is usually a lens-related error message. When you see this error message, make sure the lens is properly attached to the DSLR camera body. The lens and camera may not communicate. Also, this error message may be related to an aperture setting where the camera is unable to take the photo you want under current lighting conditions. In this case, use a larger aperture setting. Error message F-- is generally only found with Nikon cameras.
An E error message, where the E followed by two numbers, refers to a jammed lens housing. Try using some of the tips listed below to help the lens housing move more freely. The E18 error message is generally only found with Canon cameras.
A lens error, camera restart error message that occurs on startup may indicate a battery malfunction or firmware issue.
Most cameras give you a low battery message long before the battery is too weak to move the lens housing, but in rare cases, a dying battery could have trouble causing the lens to move. Try inserting an A / V cable into the camera before pressing the power button. This keeps the LCD screen off when it starts up, providing additional power to the lens housing.
Tips for dealing with lens problems
Many lens errors are related to a dropped camera. If the camera falls onto the extended lens housing, it could jam the housing, rendering it unable to function properly. Another lens problem can occur if you accidentally press the power button while the camera is in a pocket or stuck in a camera bag where the lens cannot fully extend. Gently try to help the stuck lens move by applying gentle pressure by pulling or pushing on the lens housing.
If the lens sticks and you have not dropped the camera, visit the manufacturer's website. Find the Support button and find your camera model. The manufacturer's website may have a list of solutions for the specific lens error message you are experiencing. While visiting the manufacturer's website, check for software or firmware updates for your particular camera model. A change in the firmware could fix the problem.
How To Repair Canon Camera Lens Error
Remove the battery and memory card for at least 15 minutes. With some cameras, this action resets the camera and can clear the lens error message, as long as something is not physically broken on the camera.
Check your camera's user manual to see if it offers a manual reset procedure, which may work better than removing the battery. A manual reset could clear the error message from the lens, causing the lens to function properly again.
Another trick to clear an error message from the lens is to press the power button at the same time as pressing the shutter button. This is a long shot, but it works occasionally.
If you recently took photos in bad weather, such as blowing sand or wet conditions, use a brush, microfiber cloth, or compressed air around the lens housing to clean any debris that may be clogging the housing, preventing it from moving. Keeping your DSLR clean extends its life.
If you cannot resolve the lens error problem, your camera may need professional repair. If it's a relatively new camera and you bought an extended warranty, it can be repaired for free. If you only have the manufacturer's warranty, it's worth contacting the manufacturer to see if other photographers have a similar problem with that particular camera model.
Hopefully one of these solutions will work for your situation. Otherwise, you may have no choice but to buy a new lens.
Read also: Troubleshoot Camera Lens Problems
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